Chase Bank

Awesome Chase branch. From branch manager to all the tellers-everyone working at this branch goes out if their way to give outstanding service to everyone who walks in their door. Stands out and...

They NEVER answer the phone! Don't bank with them if you'd like to speak with anyone at a branch. You'll be directed to call the 800 number and you can't get the answers you need or want.

Customer service is AWFUL. So called Management, NO PEOPLE SKILLS. NO ability to help. Glad the bank is in my community but know what people represent- CHASE in 1320 W...

I called to ask questions about a process I have never done before. I spoke to Claire. She was very wordy with her answers and talked in circles, either taking forever to repeat my question back...

Really fat guy was absolutely rude and clearly knew nothing about what he was doing. Went in to add my wife to the savings account I had opened on the app, and he said it was going to take a long...