
Alejandra was very professional and very fast with my service. She was very kind and very knowledgeable. Would recommend.
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According to the website:
Chase is a leading financial services provider in Rowlett, TX. The company offers a wide range of products and services to meet the needs of individuals, families and businesses. Whether it's personal banking, credit cards, mortgages, auto financing, investment advice, small business loans or payment processing, Chase has the solutions to help customers achieve their financial goals.
Alejandra was very professional and very fast with my service. She was very kind and very knowledgeable. Would recommend.
Drive thru experience was ok, nothing overly special or bad. ATM was clean and updated. Was also well-lit and high trafficked area, so I felt safe.
Very disrespectful, no proper customer service, lack of help, very rude over all. Not just that but what teller started making up new and police charges couldn't back it up and started yelling...
Had a problem with a complicated business account setup and Demarias (I probably butchered her name) helped me and solved all of the problems. I will be doing more business with them.
I've used the lobby, drive-thru, and ATM at this location for several years. I have noticed a downward change in the level of customer service, and I think it's due to being understaffed. There...