Had an excellent experience setting up an account at this location. Front desk staff was amazing and welcomed us with open arms. Complimentary beverages available. Beautiful office and waiting...

Customer service follow up is horrible. I was told by an a Charles Schwab employee that someone would call me to discuss my account information further and no one did. I called and left a voice...

Do not use them for banking! I moved to Houston recently for a new employer and had to open a new checking account because my old bank was local and the $5k check was for more than mobile banking...