Candlewood Suites Houston NW - Willowbrook

If you made it to the hotel kuddos. It's a mission to find. Google maps takes you to somewhere down the street or behind the property that doesn't connect. You can't see the hotel from the street....

Booked non-smoking room and was given key to a room that smelled like a chain smoker just checked out. When speaking with the front desk clerk, he said they don't have smoking rooms... not...

The sheets on the beds were nasty. There was an infestation of roaches in room 316. I was moved from a bigger room to a smaller room. I was not accommodated for the atrocity that I faced with this...

The owner Vijy is extremely nasty , rude, disrespectful, and disgusting I've stayed there plenty of times and this particular time they tried to charge me more than normal and it was a week...

Terrible experience. on the phone, made promises and told us things on the phone. We get here, and they are rude as can be. Basically ignoring us. TERRIBLE front desk service. She even raised her...