Budget Rent A Car

The people are nice but the operations are like the 1990s. Everyone has to stand in line at the counter to get a car. And get the printout and keys. When the shuttle arrives from the airport there...

Don't think twice and rent at the airport. I rented a Kia Soul and got a lemon. We got 40 mile out of town, stopped to get a drink. I got out of the front passenger seat and my clothes were...

One of the worst customer service experiences I've never had. We called twice about a car, both times we were told there was a car, put on hold, then someone answered the phone and rudely said...

Steven was a tremendous help during a snowstorm in Amarillo. I and another customer were the last flights in and both our cars were stuck in the snow. Steven and another wonderful employee, that I...

I had such a great experience from my airport pickup, checking out my car, and returning it! All staff was kind and helpful. My rental was ready as soon as I arrived and my transport back to the...