Contrary to the older / dated reviews, my experience with BrightStar has been exceptionally good. Was able to get on their schedule for my first home infusion rapidly and have been successful...
Mike W.
6/11/2021
(4)
Contrary to the older / dated reviews, my experience with BrightStar has been exceptionally good. Was able to get on their schedule for my first home infusion rapidly and have been successful...
Poor or non existent communication with customers. Poor management of nurses & customer scheduling. They need a manager there who is not a nurse!
Turnover by staff is absolutely terrible. My grandmother went through so many caregivers I lost track of how many she had. Worse than that though was the fact that items in the house started to go...
Stay clear of this place. They do not communicate to each other. We could not get help even with a week in advance. They did not return phone calls. THIS COMPANY IS NOT RELIABLE!!!!
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