Reed V.
6/21/2025
great service . had my recalls performed and oil changed, they even detailed my truck as a courtesy service. will definately go back .
Big Star Buick GMC
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(86)
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4411 East Fwy
Baytown, TX 77521
You might expect a car company's top priority to be cars, but not at Big Star Buick GMC. To us, people are number one (though cars are still a close second).
That's why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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Reviews
2.586 reviewsJuan T.
7/26/2025
I rarely leave bad reviews, but this experience was frustrating enough to speak up. I came in for a simple oil change, and when I got my car back, the oil change light was still on. I went back...
Amber W.
8/7/2025
Bought a new truck on 6/16/25 with the promise the paperwork would be sent to Florida right away. We called for updates and were flat-out lied to, told it was sent when it wasn't. They didn't...
Miguel R.
6/5/2025
Oh no, what could yall improve it says !!! Let's see. My sales guy mark was great that's about it everyone else sucks. The service department is the worse, they can't fix one thing. I had to bring...
Tracey B.
5/28/2025
This is an update to an earlier review. Again extremely disappointing. My Yukon was making a noise like a belt was loose. Big Star diagnosed it as the water pump needing to be replaced. I...
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