Very good experience. I've been trying to return and exchange my laptop and have been unsuccessful. I'll try again
Best Buy - Victoria
(7)
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The Best Buy customer service rep told me that they do not repair computers or monitors. She tried to sell me on an annual service plan for $185 but left me thinking they offer no repair service....
Terrible customer service. Waited 30 minutes to see if they would help me and after I finally asked for help they forgot about me and went and helped someone else.
Great help from an associate. I normally do my research on a product and then just go in the store, buy it and leave. Went in for a laptop (had it narrowed to two choices) and left with a great...
They usually have what I need, but the sales associates are either in hyper sales mode or they are in hiding. I do my research before I go as I can't depend on them to give me any useful...
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