Best Buy

The used phone I ordered and waited for did not work. After thorough inspection by Best Buy personnel they said it was in good working order I paid 325.00 for it. IT DID NOT WORK! Grrrr! So, I...

Bought a washer and dryer here and it's been a total nightmare. Context- we have the Geek Squad/Totaltech coverage. The washing machine has been largely broken for almost a year. Best Buy has sent...

The worst customer service imaginable. Actually, it's Customer NO Service! Can't speak on line to anyone that speaks or understands English. And if you get past the AI lunatic to speak to a human,...

I had to come in 3 or 4 different times but WOW did this team put in work when they didn't have to in order for me to get what I was looking for. Jacob at Geeksquad was awesome, he was patient...

Misleading Delivery Info and Poor Customer Service Had to replace our refrigerator on Tuesday. Best Buy's website advertised Thursday delivery, but at checkout the earliest available option was...