Ben & Jerry's

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(15)

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2333 International Pkwy
Grapevine, TX 76051

Reviews

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2.515 reviews
Photo of Jeana L.
Jeana L.
8/31/2015

I'm not used to seeing a Ben & Jerry's shop until I arrived at the airport. Back at home, I only see them in pint size in grocery stores. So this may be the first time I've been to an actual shop....

Photo of Heather J.
Heather J.
9/17/2017

I have been to this location a few times, the staff her was great to talk to and had no problem giving us samples and chatting with us. Most of the reviews here are pretty old so I believe most of...

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Samantha H.
3/20/2016

The ice cream is really good but the customer service wasn't that great. Young employees who don't seem to care. My fiance ordered a milkshake and they gave him that flavor in ice cream instead. I...

Photo of Zander J.
Zander J.
1/3/2017

The lady behind the counter at 5:05pm on 12/3/17 is probably the rudest person I have met. She wouldn't take the exact change I gave her for a cookie without getting 2 people their ice cream...

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Calvin G.
3/5/2016

People give bad reviews for customer service issues, but I had a fine experience. The ice cream is as good as any other Ben + Jerry's, $5-6 a cup, not even that bad for airport prices

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