BBVA Compass

Don't judge a book by it's cover. Outside, it looks like it's a small, walk-up branch, but inside it's beautiful, and they have all the offices and people you'd expect: loan officers, 3-4 bank...

If you need a bank, look further. The only customer service here is what they advertise while you are on hold waiting. I could spend the day listing all of the problems I have had with Compass,...

Rude and lazy staff. Long line waiting at teller line and manager was too busy to help or get another teller line open. Service is a joke.

I would not recommend BBVA to anyone! We contacted them regarding a construction to permanent loan. After they got our business they reneged on everything they had promised. They have people...