The only thing this bank has going for it is location, and here's why: Bad customer service. My first clue should have been the large signs saying "Drive through is for B of A customers only"...
Bank of America Financial Center
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Bank of America Financial Center in Austin, TX, offers a comprehensive range of financial services tailored for personal banking, small businesses, and wealth management. Customers can benefit from advanced mobile banking features, including customizable alerts, mobile check deposits, and robust security measures.
The center is committed to providing convenient banking experiences through various services such as drive-thru and walk-up ATMs, appointment scheduling, and specialized financial coaching. With a focus on accessibility and customer support, Bank of America aims to meet the diverse needs of its clientele in the Austin area.
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Reviews
Absolutely HORRIBLE location and service. The one and only teller genuinely seems to hate his job. Every single time i've been in there i've been spoken to like im stupid. Recently there have been...
I'm unsure why this building exists. Anytime I go in this building they direct me towards an atm. So do tellers not exists anymore? Also, the guy who helped me today was rude. Short dude, slick...
.. just read the other reviews, i'm not surprised. This location is the absolute worst. Go to deposit cash semi regularly and it seems like this atm just chooses when it wants to accept cash...
We went in an hour before closing said they were finished for the day. Extreme poor service.

