Brittany E.
10/4/2019
I have to give praise and thanks to the branch manager, Jordan Lagreca. She went above and beyond the moment I walked into the branch due to an identity theft issue. She assured me she would stay...
Bank of America
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(13)
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9701 Research Blvd
Austin, TX 78759
Welcome to Bank of America in Austin, TX, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.013 reviews
Melissa T.
6/6/2023
There are no drive through tellers nor machines to make a quick deposit. I saw someone mention the parking lot, but I did not have an issue with this.
Dan B.
8/10/2023
this is the third Bank of America I have come to where they cannot exchange Mexican pesos for US dollars. What a joke. The soul, responsibility of a bank is the exchange currency. Each bank send...
Gary S.
12/13/2023
They refused to order me a debit card. Twice. No staff, attempted to push me to download their app. Unbelievable lack of customer service.
Carrie R.
9/1/2023
Wow! Don't ever come in to this location toask questions on your account unless you want to be talked to as if you're stupid or that it's crazy that you don't want to store your cards in your...
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