Cassandra C.
6/18/2025
I think people tend to come on here to complain so I wanted to add a different perspective. One of our very large and super tall hackberry trees snapped in half and was leaning on some power...
Austin Energy
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721 Barton Springs Rd
Austin, TX 78704
Austin Energy is a department of the City of Austin dedicated to providing utility services to residents and businesses in the area. They offer a range of services including electricity, energy efficiency programs, and renewable energy options. Austin Energy also focuses on promoting safety measures around electrical equipment and during outages.
With a commitment to the environment, Austin Energy emphasizes renewable power generation and energy conservation. Their initiatives include the GreenChoice® Wind Energy program, solar solutions for homes and businesses, and electric vehicle incentives. The company actively engages with the community through outreach programs, educational resources, and events like the Affordable Energy Summit.
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Reviews
1.5353 reviewsJake Y.
7/29/2025
Been without power for over 20 hours and despite multiple technicians supposedly coming and finding nothing amiss they still refuse to fix the broken meter (already looked at by a 3rd party...
janice c.
12/2/2024
Glenis in customer service representative is terrible. She should be fired for rudeness and unprofessionalism. You can remove and scale back trash bin to save money on monthly bill. At their...
Diann D.
7/19/2025
they are liars . was promised $600 over 2 years with 1st $200 after first paid bill. well after the 2nd bill we switched back to our previous electricity company. was supposed to receive bon...
Baby I.
7/14/2025
City of Austin utilities is horrible they don't fully explain to you about getting your deposit back and they try to keep it make sure you don't have a balance so you can get your money back and...
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