
Bought a Master Spa Balance 7 a few years ago. Have tried to get service several times. The first time was a year ago to investigate a possible pump problem. They wanted service fee up front and...
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Atlas Spas & Swim Spas, a family-owned business operating since 1981, specializes in providing high-quality hot tubs and swim spas manufactured in the USA by Master Spas. With nine locations across Texas, including state-of-the-art showrooms in Plano, Waco, and Tyler, they emphasize a customer-first approach, ensuring legendary service and an extensive selection tailored to enhance well-being.
As an award-winning dealer for eight consecutive years, Atlas Spas prioritizes excellence in achievement and performance, welcoming customers into their extended family. Their stress-free purchasing process allows clients to choose the perfect tub, which is then built and delivered for a seamless installation experience at home.
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Bought a Master Spa Balance 7 a few years ago. Have tried to get service several times. The first time was a year ago to investigate a possible pump problem. They wanted service fee up front and...
They came out and replaced our controller under warranty. No hassle and no service fee AND the day after we called, they were there to fix everything the very next day. Great job.
unfortunately just months after owning the hot tub we have experienced a few issues with the tub and working with the master spas team has been very unsettling. Poor planning and execution from...
I always get everything I need from this store. We even had to get a service call one time for a leak and was handled very professionally. Also very friendly and helpful in store service provided...
I agree. Many promises made before the sell but when you spend hundreds then thousands of dollars on vendor items that have a supposed warranty that is better than the last and had better...
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