Apple Willowbrook Mall

I went to the Apple Store to warranty out my AirPods and I was told by the Apple rep on the phone that I could walk in and it would be a quick transaction to swap them out. I had to wait about...

Kennia, Romance, Valerie, Sais, Wyatt, and Juan- Alejandro have ALL been amazing! This store is unmatched. They are so patient and understanding. Coming into the store can be a daunting and...

Techs don't know what they're doing No point in making an appointment because they attend everyone first before you especially the walkins they try the same things over & over after repeatedly...

Every time I have been there it has been a 2 to 3 hour wait and you can see the employees just standing around talking . I find that very unprofessional. No help !

Stopped by on the off chance I could be helped quickly. Informed of an hour and a half wait we scheduled an appointment for the next day. I arrived 9 minutes early and was politely directed to a...