Apple Willowbrook Mall

I went to the Apple Store to warranty out my AirPods and I was told by the Apple rep on the phone that I could walk in and it would be a quick transaction to swap them out. I had to wait about...

Techs don't know what they're doing No point in making an appointment because they attend everyone first before you especially the walkins they try the same things over & over after repeatedly...

Kennia, Romance, Valerie, Sais, Wyatt, and Juan- Alejandro have ALL been amazing! This store is unmatched. They are so patient and understanding. Coming into the store can be a daunting and...

Every time I have been there it has been a 2 to 3 hour wait and you can see the employees just standing around talking . I find that very unprofessional. No help !

Stopped by on the off chance I could be helped quickly. Informed of an hour and a half wait we scheduled an appointment for the next day. I arrived 9 minutes early and was politely directed to a...