Seen from the past reviews, I am lucky that I didn't need to contact their customer service but I had a great experience. with this luggage company. I had 2 large rolling duffle bags damaged...
Andare Luggage
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Rynn's Luggage & More, based in Carrollton, TX, has been the preferred choice for the airline industry's luggage repair and replacement services since 1983. With the largest luggage repair center in the country, Rynn's works closely with over 15 airlines, specializing in resolving damaged luggage issues.
Offering premium luggage at discount prices, Rynn's is the go-to brand for everyday travel needs. They also provide a wide range of services, including repairs, replacements, manufacturing, and an airline luggage stock program with a vast inventory and competitive pricing.
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Reviews
I had two Andare 29" hard-sided expandable suitcases. One got damaged and I did not realize before I left the airport. I have written and left several voice messages to Andare and they haven't had...
Received a beautiful piece of luggage - where the zipper snapped in half before I could even use it one time! Sent two emails with all pertinent information - no reply. No phone number to reach them.
Customer service is non-responsive & impossible to get a hold off. I need to replace wheels that were damaged by the airline. It's a brand new suitcase but it's impossible to find replacement...
Recently acquired Andare Barcelona luggage, but highly recommend that people don't purchase it as the TSA security lock is faulty to the point when the TSA key was inserted it cannot be removed....
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