west elm

Very confused by all the low-star ratings of this West Elm store. I've always had terrific customer service (every sales person I've ever worked with here is really friendly, efficient and...

Kim at the Green Hills West Elm was extremely helpful! Products were beautiful and she helped me find the perfect chair that I could take home that day. Thank you, Kim!

Just wanted to buy some pillows but my husband and I were tailed throughout the store by a staff member who constantly asked us questions and mocked our cell phone usage (I answered one text from...

I purchased a carpet with Ryan at your store, amounting to approximately $1500. During the transaction, I was informed that the delivery service included installation to my...

I purchased a outdoor Telluride set for 10,000. Everything was listed in stock but one piece. Its a month later today we received 2 pieces of of 7. The tracking stated 6 pieces would be delivered...