
Sheila McArdle, the director, reached out to my wife and finally made the situation right. We feel understood now and my mother-in-law was well cared for while she lived here.
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Sheila McArdle, the director, reached out to my wife and finally made the situation right. We feel understood now and my mother-in-law was well cared for while she lived here.
Very rude and disrespectful to seniors. Lack compassion and understanding to adequately care for the aging population. Only care about bottom line and will do whatever is necessary to make money....
The Hearth at Franklin is such a beautiful community. Everyone always seems so cheerful. Management has done such a great job at taking care of the community and providing a welcoming atmosphere...
Update on Management: After a wonderful conversation with Shelia I believe The Hearth management is now in a better place. I am very pleased that training and education will follow after our...
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