The General Insurance

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2636 Elm Hill Pike
Nashville, TN 37214

The General is a reputable insurance company based in Nashville, Tennessee, offering a wide range of insurance products including auto, home, renter's, motorcycle, and health insurance. With physical locations in Louisiana and services available in 47 states, The General prides itself on providing top-notch customer service and ensuring customers are well taken care of nationwide.

Known for its user-friendly website and convenient mobile app, The General also offers online resources such as policy FAQs, insurance basics, and a help center to assist customers with coverage, billing, and claims. Customers can easily start a new quote, pay bills, or initiate a claim through the company's digital platforms, making insurance management simple and accessible.

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Reviews

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2.591 reviews
Photo of Cameron A B.
Cameron A B.
3/31/2021

Let me tell you , the reader, a thing or two about #thegeneral. Short version, check with the general 1st before going anywhere else. I've had a few accidents resulting in my being quoted...

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Tiasha L.
8/20/2025

If I could rate them zero stars, I would... the worst insurance company I've ever dealt with, and I've had to go through six major companies nationally because of other drivers causing accidents...

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Jason B.
11/21/2025

Paid for roadside service monthly. Keys got locked in car and couldn't reach anyone. Been trying to get my refund for months .when u call cant understand anything they are saying. SHAQ DO BETTER...

Melemoala T.
10/20/2025

This Insurance is trash. They're quick to take down payments and monthly premiums but turn a blind eye to when you really need them. What's the point of this insurance if they're useless...

Shawn M.
10/13/2025

0 stars if I could! Definitely file a report with Better Business Bureau. This company is a joke. I was hit by their client. Can't get a hold of anyone to file my claim. This is nonsense!

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