John M.
6/22/2022
Had my car serviced at Ted Russell yesterday. It was a significant amount of work (60,000 mile service), so I will not comment on the time that I waited. As waiting was my choice. The service...
Ted Russell Ford - Kingston Pike
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8551 Kingston Pike
Knoxville, TN 37919
Ted Russell Ford has a great selection of new Ford, used vehicles, and certified pre-owned cars. Be sure to take advantage of our monthly new car specials, used car specials, and lease offers.
Our trained Ford technicians service all make & models and use genuine OEM parts. Oil changes, brakes, tires, and more. Our service department also offers a variety of service and parts coupons every month.
Obtaining auto financing at Ted Russell Ford is quick and easy too with our secure online form. You can also calculate your car loan payment online using our hassle-free tool.
With all of this and more, Ted Russell Ford is working to provide you with a first-class buying experience.
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Reviews
3.042 reviews
Jasmine D.
7/22/2025
Hey guys, congrats another bad review! Where there is smoke there is fire! I don't know if this is a hiring problem or a supervisor problem, but ya'll have the worst customer service I've ever...
Jill F.
2/22/2025
Great and fun employees, and a great experience all around! Thomas Loose was our salesman, and he was great! Couldn't be happier with my new GT!
Eileen H.
9/22/2025
I went in last week to get an appointment to get my air conditioner repaired ( 2nd time in a 2021 vehicle I purchased from them). The appointment was for 9:15 this mornin. When I got there I was...
Skyler C.
8/9/2025
The most incompetent staff I've ever met. I waited over an hour just to retrieve my completed service vehicle. Will never use them again.
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