Sears Hometown Store

"Horrible customer service. The radio (music) was too loud. The manager was too busy making fun of the last customer who left, to even notice I was waiting. And made his political beliefs known...."

"Visited the Kingston Pike location this afternoon and want to recognize an employee. Jenny looked up a item for my mower took me where it was on the sales floor. She also asked if I needed any..."

"A year after having a disappointing experience here, we gave it a second try--only because we have a huge kitchen project, and the non-Big Box options for kitchen lighting and appliances are still..."