Today (08JUN20 - Mon) Hugo, alarm technician from Preventia Security of Columbia, TN arrived at my new home addition on-time and ready to work. Hugo called me first to confirm our appointment...
Mike V.
6/9/2020
(9)
Today (08JUN20 - Mon) Hugo, alarm technician from Preventia Security of Columbia, TN arrived at my new home addition on-time and ready to work. Hugo called me first to confirm our appointment...
Michael Beets was punctual (actually early!) and very knowledgeable and explained the issue well.
I love being with Preventia! They're customer service is top tier and they're there when you need them! Very knowledgeable and they care about keeping your family safe!
Customer service is not great. Takes weeks and weeks to get someone to come out when there is an issue. How can you run security and leave your clients without service for weeks? Then, not all...
There were some notable hiccups getting our system installed but afterwards they made things right. Ethan in particular did a great job setting up our system and getting it running.