Monroe County

The Monroe County Highway Department in Madisonville, TN is responsible for operating the centralized Monroe County E-911 communication center, which handles emergency and non-emergency calls for the county and its municipalities. With a mission to enhance the quality of life for every person in Monroe County, the department provides communications support to various emergency services, utilizing state-of-the-art technology to ensure timely and safe responses to calls for service.

Equipped with an Enhanced 911 system, the department automatically provides caller information, including phone numbers and physical addresses, as well as coordinates for cell phone callers. Highly trained telecommunicators utilize advanced telephone, radio, and computer technology to assist law enforcement, fire, EMS, rescue squads, and the highway department in delivering the most appropriate response, ultimately making Monroe County and its municipalities a safer community to live, work, and visit.

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