Mercedes-Benz of Knoxville

I immediately needed assistance with my '14 GL450 when getting the tires replaced at Tire Rack. The original wheel lug locking tool was missing from my vehicle, and I needed to rush to the...

Have owned a Mercedes for over 25 years. I am new to the Knoxville area, I have never experienced this poor quality from a service department. My car broke down and was towed to Mercedes...

Mitchell Doyle, who is my contact is very clear and communicative. I feel like he is looking out for me and I appreciate that. The work that has been done, is of course, excellent. As far as...

This star should be a zero. We took a 2015 SLK in for service because it has an intermittent starting issue. Even though they reproduced the issue, Gary Evans called us after 3 weeks to tell us...

I tried to leave a zero, but it wouldn't let me I totally agree with everyone else the worst service you can ever receive. I just tried calling the dealership to find out if my car was ready and...