Memphis Light Gas and Water

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220 S Main St
Memphis, TN 38103
+1 (901) 528-4270
http://www.mlgw.com
Established in 1939, the Memphis Light, Gas and Water Division, also known as MLGW, serves more than 420,000 residential and commercial clients. The division is governed by a five-member board of commissioners who are appointed by the mayor of the city of Memphis, Tenn. MLGW supplies electricity from the Tennessee Valley Authority, a federal agency that sells electricity on a nonprofit basis to more than 150 distributors. The division operates more than 10 water-pumping stations and over 175 wells throughout Shelby County, Tenn. MLGW also offers gas services for residential and commercial applications. It provides water services to more than 250,000 customers per day. Additionally, its Web site offers online bill information and bill paying options for the general public. The Memphis Light, Gas and Water Division is located in Memphis, Tenn.

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Reviews

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1.548 reviews
Photo of Bubba B.
Bubba B.
1/31/2018

Fantastic company. Customer service technician came out within a a day of my calling in a discolor and black specks in my water. The tech cleared the lines before getting to the house and walked...

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Bcb, Llc W.
9/4/2025

This is by far the most incompetent Utility Company in America. Holy Cow nobody in their Office has a Clue how to do the simplest of things. You will wait a minimum of 30 min to be transferred...

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Freddy M.
9/3/2024

I hear a lot of complaints with MLGW but I was helped by the people here. I had an issue with my lease that wasn't letting me get services started with MLGW and the issue wasn't because of MLGW....

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Laverne M.
2/24/2025

A utility company that I hope and pray goes out of business soon and be bought by someone who cares and wants to help customers and not hurt and rob them for money that they barely have just to...

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Bill G.
8/16/2024

I wish I could give a zero review! This company is so disorganized and customer service is the worst!! The automated service didn't even recognize me even after giving my account # cell # date of...

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