Madison Suburban Utility District

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721 Myatt Dr
Madison, TN 37115

Madison Suburban Utility District (MSUD) has been providing quality water services to the community of Madison, TN since 1939. With a commitment to delivering clean and aesthetically pleasing water, MSUD ensures an abundant supply of the highest quality water for the enhancement and livability of the area.

Starting as a personal water system for Mr. Newman Cheek's country estate, MSUD has grown to serve an estimated population of 70,000 with 19,800 meters in Inglewood, Madison, Goodlettsville, and Bellshire areas. The district's water treatment plant has expanded to produce 16.5 million gallons of water per day, meeting the peak demand of 10.5 million gallons. With a focus on caring for the community, MSUD continues to provide reliable water services to its customers.

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Reviews

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2.04 reviews
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Lj R.
1/1/2021

Called emergency number to get someone to shut off the water to my house when I couldn't on New shears Day and a super nice man sent another super nice man out to help me. I had previously called...

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Kelsey H.
9/17/2024

I honestly can't believe how cumbersome it was to apply for new service. On the website, it says "easy as 1-2-3"! But, it is anything but. They stopped short of asking for the blood of my first...

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Autumn F.
8/23/2016

The service from MSUD is horrible. Their website is archaic and designed to create confusion, resulting in late payments. You will receive no notice that payments were not received correctly and...

Boner B.
3/2/2018

To turn on water at a new address, I paid $130. That's more than my entire water bill from last year with Metro Water. Who in the office of 3 people is being paid $130 to spend 15 minutes entering...

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