I would give ten stars if I could. I never give reviews, but the staff was so helpful, kind, and efficient. They gave me clear directions and stayed on the phone with me until I found where I...
LensCrafters - Dr Torrey J Carlson and Associates
(5)
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Also at this address
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Awful experience in Chattanooga. Very snarky people working here. Not helpful, couldn't find my insurance info and were adamant that I pay out of pocket. There's too many options for optometrists...
The staff are friendly, and helpful. My appointment went pretty smoothly, and they were upfront with what the out of pocket cost would be.
Beware: They will upsell extra services and will call it "their practice standard of care". If you don't pay up, they will refuse service under your insurance. I am looking to file complaint and...

We were 15 minutes late and informed that the cutoff on the last appointment was 10 minutes. I explained that we drove all the way from Trenton, GA. The employee shrugged. You lost a customer.
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