The sales people on the floor were great to work with. But, I did have some issues with my sectional being out of alignment when it was delivered. The men that delivered it were great about...
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Purchased a $2500 leather recliner. Recliner power unit literally broke off under chair. Warranty company refused to send tech to assess. They ordered some random part based off pics I sent and...
Had to wait 9 months for my order of 2 recliners and 1 couch to be filled. 1 recliner didn't come as it was damaged at La-z-Boy warehouse. The electric couch banged and popped when reclined....
Well We bought two recliners from the Knoxville La-z-boy store. We have had the chairs 5 days for some reason the fabric has water rings on the seat and on the head rest. And the fabric is...
Worst customer service I have ever experienced. Manager got order number wrong on a custom unit then tried to blame my wife. Made thinly veiled comments about her being a "Karen" when she refused...
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