Teresa D.
9/30/2021
The sales people on the floor were great to work with. But, I did have some issues with my sectional being out of alignment when it was delivered. The men that delivered it were great about...
La-Z-Boy Furniture Galleries
$$
Closed
(18)
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9605 Kingston Pike
Knoxville, TN 37922
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customers unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
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Reviews
1.518 reviewsCharlie D.
3/28/2025
Purchased a $2500 leather recliner. Recliner power unit literally broke off under chair. Warranty company refused to send tech to assess. They ordered some random part based off pics I sent and...
Regina S.
4/2/2025
Had to wait 9 months for my order of 2 recliners and 1 couch to be filled. 1 recliner didn't come as it was damaged at La-z-Boy warehouse. The electric couch banged and popped when reclined....
James J.
10/22/2024
Well We bought two recliners from the Knoxville La-z-boy store. We have had the chairs 5 days for some reason the fabric has water rings on the seat and on the head rest. And the fabric is...
R Chris J.
6/1/2024
Worst customer service I have ever experienced. Manager got order number wrong on a custom unit then tried to blame my wife. Made thinly veiled comments about her being a "Karen" when she refused...
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