Ryan B.
10/5/2016
Our Whirlpool appliances needed some TLC and the manufacturer recommended them. They've been out a few times and have provided excellent customer care and solved the problems promptly.
Ken's Appliances
Permanently closed
(10)
511 Middle Tennessee Blvd
Murfreesboro, TN 37129
History
Ken's Appliance Service was established in 1983 by Ken and his wife Sara. They have both retired and have left us with big shoes to fill. Current owners Mike, Jennifer and their daughter Morgan strive to maintain the level of customer service the was demanded by Ken from the beginning.
Specialties
We are the exclusive Whirlpool Factory Certified Care provider for the Nashville market. We service all Whirlpool products which include Jenn-Air, Kitchen Aid, Maytag, Magic Chef, Roper, Estate and various private labels produced by Whirlpool.
Also at this address
Reviews
2.010 reviews
John W.
11/7/2020
Just wanna echo the bad reviews about the poor customer service. In my experience, the problem at Ken's is top down. Long story short, I spoke with the manager Sherry over the phone and found her...
FamilyD D.
5/29/2021
Hey Mike, Like my grandmother used to say, that's ok, keep the money... you should have to buy medicine with it. This outfit is very disreputable & totally unprofessional. They take an upfront...
Tia G.
3/10/2020
Ken's appliance came out to repair our refrigerator. The water was on at the time of the service call. He had to shut the water off to remove the water hose that runs to the refrigerator....
Misty H.
12/29/2015
I was given Ken's Appliance via Whirlpool Customer Service as an authorized vendor. My BRAND NEW stove conked out and was emitting a burning electrical smell which caused the breaker to keep...
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