Stephanie
7/16/2025
I was contacted by a representative of HEP and received a partial refund. I am satisfied with this resolution.
HEP is on the way
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3914 Papermill Dr
Knoxville, TN 37909
Heating, Cooling, Electrical, Plumbing, Roofing or Septic. Call 865-240-0438
Also at this address
Reviews
1.0205 reviewsRyan Y.
8/21/2025
I was having an issue with my HVAC system in my house in LaFollette. The technician asked me what brand HVAC system I had and I told him all I knew about my system was that it wasn't cooling my...
Wolfgang R.
8/26/2025
Purchased an HVAC unit from them and then never converted it over to propane from natural gas. it was costing me $100 a day to heat my home and when I called them to come look at the unit they...
Kari B.
7/18/2025
When I first started using HEP they were amazing. Now, we have paid them $10,000+ dollars for a new AC unit and we have had nothing but issue after issue. They will set a service call but then...
Becky K.
6/27/2025
Hep appt was scheduled for 8am-1pm. However I received a text message at 11:15am that hep no longer had a service advisor that was able to come. Why wait until the appt window was almost up to...
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