Monae C.
10/12/2025
Unfortunately, the guy who packaged my cookie wiped his nose repeatedly. I counted at least 5 times before he touched the tongues to pick up the cookies. No sanitizer or washing hands. When I came...
Great American Cookies
Open
(13)
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7706 Poplar Ave
Germantown, TN 38138
Great American Cookies, established in 1977, is a beloved cookie brand known for its fresh-baked Cookie Cakes that celebrate special occasions such as graduations and birthdays. As part of the Fat Brands family, the company offers a variety of cookie-themed gifts and catering options to delight customers of all ages.
With a commitment to family recipes and quality, Great American Cookies continues to create memorable treats for celebrations and everyday enjoyment. The brand also provides opportunities for community engagement through fundraising and rewards programs, making it a sweet choice for any event.
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Reviews
2.013 reviews
Ybnr E.
4/15/2025
Staff is very friendly and helpful. The young lady at the front took her time to make sure the order I was picking up was done correctly and gave suggestions when they didn't have the cheesecake...
Shawanda K.
7/25/2025
Yuck! The kid serving the cookies touched all over the counters and scratched his head with his gloves on! And expected us to buy cookies. When I asked him to change his gloves he intentionally...
Katrina A.
12/23/2023
I went to Great American Cookies tonight and the young lady that works there did not speak back after I spoke to her. She watched me and looked like she was scared. If she's that scared of another...
Kashif C.
9/17/2023
Order a cookie cake which is advertised as being ready in 15minutes but took a hr and half. After waiting a hr and a half my order was wrong. I ask the young lady to read back my order and she saw...
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