A day ago I had the opportunity to review the service that was done on my 2005 Grand Jeep Cherokee and my review was based on the experiences I had with a portion of the personal in the service...
Franklin Chrysler Dodge Jeep Ram
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day before scheduled appointment that took 3 weeks to make, I'm informed that my appointment is now cancelled. No apologies- just you have to reschedule because we are backed up. I explained that...

We got a good deal (not a great deal). We worked with jC who was very helpful. We had bought a Chrysler there in 2021. We have been very happy with their service department.

If I could give 0 starts I would. Let me start with when I scheduled service for my car. I was informed to drop my car off and it would be ready on Tuesday. I had to repeatedly call the associate...

I wasn't going to leave a review because it was a poor experience, however, the deeper I dig the worse it gets. I brought my Gladiator in to this dealer in Franklin for a warranty clutch...
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