The origination process was ok...it's on the servicing side where you get totally burned with this lender. FirstBank (the parent name for ConsumerDirect Mortgage, which is the trade name they use...
Firstbank Mortgage
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FirstBank, headquartered in Tennessee, has been a cornerstone of community banking since 1906, growing its assets to $16 billion and expanding to 93 full-service branch locations. Known for its customer-centric approach, the bank empowers clients with personalized service and a wide range of financial products tailored to meet the needs of both personal and business banking customers.
Committed to local communities, FirstBank is recognized as a Top Workplace in Tennessee, underscoring its dedication to employee satisfaction and community reinvestment. Engaging with local bankers ensures that customers receive uncommon service while achieving their financial goals, reinforcing FirstBank's ethos of "bank local, get more."
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