CSR

Televergence Solutions, Inc. is a STIR/SHAKEN compliant nationwide voice over Internet Protocol (VoIP) telecommunications carrier with over 33 years of experience in servicing contact centers and high-volume users, including small to medium-sized businesses and enterprise customers. The company leverages significant purchasing power with Tier 1 carriers to offer competitive pricing, averaging 30% savings over major competitors like AT&T and Verizon.

With a strong focus on customer service, Televergence provides a unique Direct Inward Dialing (DID) numbers scrubbing service designed to maximize call completion rates, alongside a Cloud Phone System tailored for remote workers. The company prides itself on a customer-centric approach, featuring dedicated account management and a 24/7 Network Operations Center that ensures premium call quality and reliability.

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