Russell W.
12/8/2024
I've had a very good experience CPI so far. It's certainly better than ADT. I had them in one house and then they moved the system to my new house. The customer service is great and so are their...
CPI Security
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6721 Baum Dr
Knoxville, TN 37919
CPI Security, based in Knoxville, TN, is a family-owned leader in home and business security solutions, recognized for its award-winning monitoring services and cutting-edge technology. Offering comprehensive protection that includes intrusion, fire monitoring, and a responsive video monitoring service, CPI Security ensures peace of mind for property owners across the Southeast.
The company prides itself on quick response times, superior customer service, and professional installation, employing trained technicians to deliver personalized security solutions. With tools like the inTouch smart app, customers can easily manage their security systems while staying connected to their homes or businesses.
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Reviews
2.55 reviews
Eric H.
9/4/2020
CPI AVOID THEM LIKE THE COVID 19! They make you sign a 3 year contract that you can not get out off for under. $1000.00. CPI device is horrible. The technicians are not educated in the systems in...
Allen L.
5/25/2021
They make you sign a 3-year contract without letting you know. They put the term period in the corner of contracts, which is hard to find. You have to pay for the rest of the period if you want to...
Patricia C.
9/28/2020
Terrible customer service. The tech person assigned to me didn't follow protocols listed in my contract, that he was to call 1/2 hour before arriving. Seemed he also had trouble finding the front...
Tilly M.
8/15/2019
CPI is great - love the doorbell camera and the quality of the outdoor and indoor cameras. Better than the other companies we have used over the years.
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