
Stayed here on a group visit to Gatlinburg. I was initially concerned with some of the prior reviews. I have to say, as of Sep 2025, I had none of the bad experiences that I read. On arrival we...
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Stayed here on a group visit to Gatlinburg. I was initially concerned with some of the prior reviews. I have to say, as of Sep 2025, I had none of the bad experiences that I read. On arrival we...
Black Bear Inn and Suites Front Desk "Lady" *SCREAMING* at Pregnant First Responder and TODDLER/paid hotel guests following the hotel staffs negligence and breech of contract. They allowed another...
The front desk man Mr. Robert (old white man) was very rude, he told my husband he could only get one plate of food, then we asked for more towels which I had to go down there. We waited for the...
This hotel took us in at 2am. Great bathroom, great breakfast, great room, great location, HOT water. Also the HEATED pool was open. these people are amazing and make you feel right at home....
We requested a king luxury suite but the jacuzzi tub did not work properly and the fireplace was non - working , we complained about the fireplace that night and they were supposed to send someone...