City of Maryville

The Electric Department of the City of Maryville ensures residents receive reliable power service. In cases of power outages due to severe weather or maintenance, residents can report issues promptly. By calling the Automated Outage Line at 865-983-8722, customers can easily report outages, receive updates, and request a call back upon restoration.

To stay informed, customers can check the Outage Management Map for outage confirmations in their area. It's important to update account information, including phone numbers, to ensure effective communication during outages. Businesses are advised to post meter and location numbers for quick reference when reporting outages.

Preparation is key during outages, prompting the need for emergency supplies like batteries and flashlights. Having a functional phone, whether landline or mobile, is crucial. In case of life-threatening emergencies, having backup plans in place is vital. The City uses various communication outlets, such as Facebook and local newspapers, to keep the community informed about power status.

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