Carlen Chevrolet

My son had an alternator fail while driving from Missouri to Sevierville, TN. He stopped at the closest Chevrolet dealer when the light came on. Thank goodness it was Carlen Chevrolet. They...

Pulled a bait and switch on extended warranty. The F&I manager is not honest and has poor customer relations skills. There is an absentee owner. There is zero accountability in the sales and...

I went to Carlen for a repair that should've been covered by warranty. It was not but they fixed it anyway, without my authorization and charged me $342.77 to replace a bad radiator hose clamp...

Haven't used the dealership for service but I called about the ripped US flag that they have on displayed. I've requested that the properly bring down and dispose of the flag. I'm a veteran and it...

When we relocated to Cookeville, we did not have vehicles. Stopped at Carlen, and actually the salesperson found a great vehicle for us. Purchasing with a check, from Alaska, they worked through...