
Update: Kelly, the manager called me to check on Gimli and see how he is doing. She apologized for Gimli's experience after his dental cleaning and said they are going to improve their practices....
(21)
Update: Kelly, the manager called me to check on Gimli and see how he is doing. She apologized for Gimli's experience after his dental cleaning and said they are going to improve their practices....
They hooked us in the plan. Not flexible on payment. Don't recommend them to others. Billing department is not fair either
My dog got his shots here, and afterward, he got sick. We brought him back, but they didn't want to help us, even though they had told us to bring him in if he started to feel bad after the shots....
Terrible vet and hospital staff. They gave my 4-month-old dog his vaccinations. They told me to bring him back for an examination if he felt bad. After 3 days my dog showed signs of muscle...
I've been with banfield for awhile. No problems for me. I do feel they try their hardest to help. Mary was very helpful with me. The scheduling for a particular surgery was unavailable for my dog...