While I still think AT&T is garbage and I wish every CEO would jump out of a 50 story building, the customer service I got from Kimberly at this location was great. And although she couldn't help...
AT&T Store
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Terrible customer service. I purchased a new watch and phone. The initial representative told me what to do once the watch and phone arrived. When the new products arrived, the second...
I just spent an HOUR sitting in a chair WAITING for customer service to answer the phone at the store! The recording said wait times are between 10 to 20 minutes . HA! I knew I would be waiting...
This is the worst location. Overall these team members are there to upsell not trouble shoot an issue. We worked with Daniel. Very rude experience.
AT&T customer service wait times are extremely high, at times their customer service representatives have been rude or unable to reach a resolve to situation.
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