
Love - hate relationship. Have been banking here for almost two decades. I was somewhat surprised by the poor customer service treatment I received on a home refinance late 2021. Specifically, I...
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Ascend Federal Credit Union, based in Murfreesboro, TN, offers a range of financial services including personal and business banking, loans, and investment options. With a focus on community involvement and member benefits, Ascend provides competitive rates on savings accounts, mortgages, and auto loans, as well as digital banking solutions for convenient access to financial management.
Dedicated to enhancing the financial well-being of its members, Ascend Federal Credit Union features various account types, including high-yield checking and savings options, as well as educational resources to help members make informed financial decisions. The credit union prides itself on delivering personalized service and fostering a sense of community among its members.
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Love - hate relationship. Have been banking here for almost two decades. I was somewhat surprised by the poor customer service treatment I received on a home refinance late 2021. Specifically, I...
Bad customer service! I went to the ATM on a Saturday to withdraw money. The money did not give me my money but my account showed that it did. When I asked for assistance on the screen the...
I have been a member for over 3 decades and could not be more disappointed in the decisions, service (or lack there of), issues, etc. as I am now. I see why their ratings are so low. There is...
Honestly had the worst time here. I wanted to refinance my car in order to go to school, and at first that was fine and dandy and I was assured it would be fine. But I got bounced around each time...
We've been happy here for almost 4 years until we were made aware of a new policy this credit union just put into place. All you have to do to withdraw money from your account(s) is hand them your...
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