Had a great experience at the drive-thru today. A gentleman named Dre took my order. I hadn't been to Arby's in a while and he made it important to himself that I should get exactly what I want....
Arby's
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My Rubins were not hot bread cool and cheese not melted what happen?never had it like this
there was a confusion in my order and I didn't notice until I got home so I called back and the second shift manager Mr. Tim apologized and told me to come back the next day and he would remake it...
I am a DD driver. I walked in to the restaurant and saw there was a back ready on the shelf. Asked a male employee if it was mine. He said no we are still working on yours. I said no problem....
Good grief! Missing the cherry turnover, missing a large fry, no sauce for the nuggets, no sauce for the mozzarella sticks, no straws for the drinks, and all three drinks were wrong. Terrible....
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