I am rating this place a 3....so far. We haven't gotten our appliance delivered yet - so hopefully things won't go south with delivery/service and service thereafter. I went to this location...
Karl's TV, Audio, Appliance & Furniture
(7)
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Karl's TV, Audio, Appliance & Furniture is a well-established retailer located in Spearfish, SD, offering a wide range of products including appliances, electronics, furniture, and outdoor cooking equipment. The company prides itself on exceptional service, providing white glove delivery and dedicated support for its customers, ensuring a hassle-free shopping experience.
In addition to their extensive inventory, Karl's emphasizes their commitment to helping individuals with disabilities by offering personalized assistance through a team of friendly personal shoppers. Their professional team is also available for contract sales, supporting customers with building or remodeling projects from start to finish.
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Reviews
Walked in the door. Not greeted or even offered help from the man seated at the help desk. Looking for a specific item and to make things worse, the man acted completely bothered by us even...

Karls aggreed to convert my gas stove from NG to propane as part of the purchase of my appliances. It was clearly stated on the receipt. When it came time to do the conversion they wanted $200+...
They don't back their appliances and it's a fight to get them to honor their extended warranty....I also tried to get a freezer for a non profit and was told they couldn't help a non profit...
Ryan Sparrow, from the service department was very helpful. We did have to wait a month for a backordered part for our oven, which was inconvenient but not the stores fault. As soon as the part...
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