It took some time to hear back from Customer Service; but once I did - the customer experience was exceptional.
Austad's Golf, Inc
(7)
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Would be a zero star if I could. I bought and paid for a brand-new driver shaft the staff here put on a used shaft that was broke. Now they will not honor anything for it. I paid for brand new and...

Done shopping at Austads for good. I dropped a set of golf clubs off to be lengthened, and after calling every week for over a month they charged 188 bucks. They had them half done for almost 3...
I recently made an online purchase of a Sun Mountain Golf bag that was listed on their site. Two days later I received an email saying that bag is no longer in inventory. They claim to have...
I emailed Austad's with a question about a set of irons that were purchased there and.....crickets. No response at all. This is the company that has a "commitment to service unmatched in the...
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