Horrible customer service. False advertising. Misrepresentation. Calling bank to file claim.
SmartStop Self Storage
(5)
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This place is horrible and disgusting. We used this storage unit for over 2 years. We recently went to empty the storage and there were rats feces EVERY WHERE! We had brand new mattresses that we...
This has got to be the worse experience I have ever encountered. Crystal, the so called "manager" is as rude and ugly as they come. My credit card was compromised and the auto payment was 1 day...
Never again. Do yourself a favor, pay a little extra to go somewhere else. Decent treatment when looking to rent a storage unit but every interaction thereafter was horrible. Gate was broken for...

SmartStop took over the storage units I was initially renting. The ceiling of the unit I was in started caving in due to water damage and mold grew on my stored items. The property manager saw the...