RoundPoint Mortgage Servicing

Two stars because for the most part the Customer Service agents are very kind and patient. My mortgage got transferred to RoundPoint from Mr. Cooper, which was probably the easiest mortgage...

I have never had any issue after our mortgage was sold to Roundpoint as it was just paying regular mortgage payments and that's about it. This year in May we got hit by the hailstorm and our...

For no reason at all, RoundPoint started taking 2 times the amount for the escrow account for taxes and insurance as a cushion. Customer service I contacted by phone wouldn't tell me why and...

I reached out as the owner requested. I received some emails back stating they couldn't find a record of my interaction. I provided all necessary information. They stated I was not authorized on...

No would recommend this company to no one I was given the round a round for a month and the employees didn't know what they were doing as we'll speak English well I couldn't understand them I was...