Jennifer B.
6/24/2019
April-May 2019 I first went into this Kay's to purchase a wedding band for my partner. His size was too big and they did not have any on hand and so they submitted an order. They anticipated it...
Kay Jewelers
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481 Town Center Pl
Columbia, SC 29229
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story...
Also at this address
Reviews
2.08 reviewsJoy S.
6/30/2025
Took my necklace for a repair and they swapped my necklace with a thinner/ smaller version of my necklace! I've made several complaints, spoke with customer service and have not heard anything...
Haley T.
8/15/2025
Do not purchase anything from this company! They DO NOT back up their customers at all! I purchased a cross necklace that broke less than 6 months later. It was a considered a total loss because...
Erwin V.
9/21/2025
Horrible customer service do not come to this Kay jewelers me and my soon to be wife walked in to look for wedding rings and they ignored us.
Joy S.
6/30/2025
Swapped out my necklace when they were suppose to be repairing it for a smaller/ thinner necklace! No one will call me back other than to say the pictures that they took are the same chain! I'll...
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