Every time I visit I pay. 3 - 4 days later I always get a bill. One day I walked in and asked them if I had a credit / surplus amount on my account...the new admin assistant quietly told me...
Jason Leonard, MD, FAAFP, DABOM
(25)
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Reviews

I have been coming to see Dr Leonard for several years and I like him as a doctor. He is concerned about my overall well being. The problem is the practice and the management. If you have any...
What an absolute customer service joke. I went in for my colonoscopy this morning, a procedure that had been scheduled nearly two months out. I arrived early, got checked in and was seated in...

Why do you compromise customer service, which is the cornerstone of a customer oriented business? You called me a couple days before my appointment that had been set for a month to cancel my...

If you want to be treated like a number, wait 6-8 weeks to get an appointment, sit in a waiting room for a minimum of an hour because of overbooking, all while dealing with rude nurses, I invite...