Chase Bank

I have to make a special trip to Greenville SC to get to a Chase Bank near me so of course I don't go often. I was very frustrated w/ the results of a few claims and was very aggravated before I...

They absolutely will not answer their phone. You have to go in for service and even if you've been banking with them for 40 years, they still require ID because they "don't know who you are"

I feel one star is truly generous at this point. I am truly disgusted with Chase. My Chase VISA was hacked over the holidays, and a reservation was made, which I never made, nor used....

Two experiences in a row of terrible service. This bank has no growth agenda and thereby no quality service. Slow, inefficient, and don't care whether they lose or gain an account. I've been a...

Stuck in the past. For such a large bank, 90% of everything you need to get done has to happen IN THE BRANCH. On top of that, this congested location means you typically NEED AND APPOINTMENT to...